X Close

Terms and conditions



Rates and reservations
Reservations can be made through any of the following channels:

1.        Tel: The Residence   on +44 (0)20 3763 4637

2.        Online: https://shoreditchservicedapartments.com/

3.        Email: info@residenceapartments.com


Rates are agreed with the Client (unless otherwise stated) and the Client agrees that they will not be amended, changed or divulged to any third party unless specifically authorised in writing by both the Client and an authorised The Residence representative.

Negotiated rates are subject to availability and will only be guaranteed if booked in advance of arrival.  Negotiated rates apply to individual reservations & are subject to the relevant room type being available at the time of booking.

Rates are per apartment, per night and are exclusive of VAT.  VAT will be charged at 20% for the first 28 nights and thereafter at 4%.  No rate adjustment will be possible once a guest has checked in to the Apartment.

Reservations will only be considered confirmed following written confirmation, with a valid credit or debit card number for the deposit or a company/travel agent email/fax confirming payment details in case of requiring an invoice

Payment Terms
Accounts must be settled prior to arrival unless Credit Facilities have been agreed. An account may take up to 28 days to set up and is at our discretion.  We will only consider establishing such an account subject to the receipt of satisfactory references.

Residence Marylebone / Shoreditch accept BACS & the following credit/debit cards: Visa, MasterCard & American Express

In the event that an account is set up, invoices must be settled by the due date.

We are unable to accept cash upon arrival, and any cheques must be cleared prior to your arrival

BACS payments must be cleared prior to arrival with a copy of the remittance sent to info@residenceapartments.com

Credit Card Authorisation Forms
If the credit card used to pay for the booking will not be present at the point of check-in, a third party credit card authorisation form must be completed in full and returned to RML with a scan of the front and back of the card, prior to the guest checking in.   Access will not be granted if these documents are not received.
Cancellations Policy
Notice of cancellation is as follows unless expressly agreed in writing by The Residence at the time of booking.
For reservations of:7 night’s duration or less, a cancellation may be made up to 14 days prior to date of arrival 8 to 28 nights, then 28 days’ notice of cancellation will be required29 to 89 nights, then 6 weeks’ notice of cancellation will be required90 +nights, then 6 weeks’ notice of cancellation will be required.

All cancellations must be confirmed in writing.

No refunds will be made for non-arrivals.

All cancellations made outside of the above will be charged in full






Check out of the apartment will be by 10:30am.  Any request for a late check-out is strictly subject to availability on the day of departure and may be subject to an extra charge.
Security Deposits
For each booking we do require a security deposit of £250 to hold against any incidentals.  This will be refunded at the end of your stay once we have checked your apartment/s.  The charges will be as follows



It is the responsibility of the Client and/or designated booking agent to provide Client contact details in the event of a non-arrival.
No pets allowed.
Party Policy
We have a strict no party / not gathering policy. Apartments cannot have more than the maximum occupancy quoted at booking stage.
The Residence Terms & Conditions
Clients & Guests agree to comply with The Residence Terms & Conditions with regards to conduct and respect for the property of the Apartment, its employees and its guests, and their health & safety at all times.





The Residence at Tower Hill

84 Royal Mint Street, London, UK

Tower Hill underground station - 8 mins (0.4 miles)

  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image
  • Property Image


Apartment Facilities

  • Secured fob entrance
  • Washer/Dryer
  • Central Heating System
  • Full Kitchen
  • Microwave
  • Oven and Hob
  • Refridgerator
  • Dishwasher
  • Rubbish Disposal
  • Soaking Tub/Shower
  • Espresso Machine
  • Safe
  • WiFi
  • Iron and Board
  • Weekly Housekeeping and Linen Change
  • Complimentary Welcome Pack

General Facilities

  • 24 Hour on call Duty Management
  • Piazza
  • Concierge
  • Communal Lounge
  • Fitness Centre
  • Swimming Pool
  • Jacuzzi
  • Cinema
  • Courtyard

More Information

  • Selection of 1, 2 & 3 Bedroom Apartments
  • On-site Swimming Pool, Fitness Centre and Cinema

Welcome to The Residence at Tower Hill a delightful addition to the The Residence portfolio. This new property development offers a selection of 1, 2 and bedroom apartments and a 3 Bedroom Penthouse all beautifully appointed and designed.

Situated in the historic heart of London in what was the Royal Mint’s location, this brand new development is just a stone’s throw from The Tower of London, Tower Bridge and St Katherine’s Dock with a myriad of waterside restaurants, shops and cafes. Both Tower Gateway (Docklands Light Railway) - (DLR) and Tower Hill underground station are in the vicinity with direct links to Canary Wharf and the West End.

The Residence at Tower Hill provides sleek and contemporary apartments all boasting modern amenities, fully fitted and equipped kitchens, bespoke bathrooms, perfect to unwind and relax in after a long day working in the City. For extra comfort and convenience all apartments have washer/dryer, a full refrigerator (on arrival), dishwasher, a secured safe and for those coffee lovers, an Espresso machine!

On the complex guests will have access to, concierge services, a communal lounge, fitness centre, swimming pool with jacuzzi, communal garden and cinema.

The Residence at Tower Hill could be perfect for residents who require peace of mind, knowing that there is always someone on hand to help with additional service.


Tower Hill underground station - 8 mins (0.4 miles)

The Royal London - (1.1 miles)


    Near This Location